Privacy:
Personal information provided to our site is for transaction or administrative use only. Your personal  information is not accessible to anyone other than Swearing Parrot staff. No matter how many double  zombies and hurricanes we have, we will never sell your personal information. Swearing Parrot is  determined to keep your personal information private. 
Returns:
* Exchanges and returns are accepted within 5 days of receipt of order with prior authorization via email. If  you return your order for a refund without prior authorization, you will be charged a $12 re-stocking fee.  * Exchanges and returns are only accepted with prior email approval. Please email us once you receive your  order if you are not fully satisfied. * Return your items with the original enclosed invoice in a pre-paid parcel from an insured carrier. Swearing  Parrot is not responsible for lost or mis-delivered items sent uninsured.  * Swearing Parrot is not responsible for return postage. Original shipping and handling fees will not be  refunded. * Swearing Parrot will not accept returns that are missing tags or that have been worn. It's cool to try stuff  on, we get it ... but once you have worn it to an event or a photo-shoot/filming its yours to keep. 
Shipping:
Domestic orders
Swearing Parrot ships all domestic orders USPS. Most orders will be shipped within 3 business days of processing. If requested, once your order is on its way, we'll email you a shipping notification with the tracking number so you can keep an eye on it. If an item you ordered has been back ordered or is out of stock, we will let you know via email. Next day shipping is available (via FedEx) if requested for additional fees. Please contact us for details prior to placing an order.
International orders
All international orders will be sent USPS. Most orders will be shipped within 3 business days of processing. If requested, once your order is on its way, we'll email you a shipping notification with the tracking number so you can keep an eye on it. If an item you ordered has been back ordered or is out of stock, we will let you know via email. Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details. Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. Swearing Parrot is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.
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